FAQ
Quick answers about MOQ, OEM packaging, lead time, payment, samples, shipping, and warranty for global auto parts buyers.
FAQ
MOQ depends on the product category: brake pads from 50 sets, filters from 200 pieces, control arms from 50 pieces, wiper blades from 200 pieces, and sensors from 10 pieces. For mixed or trial orders, send us your list and we will confirm the practical MOQ in the quotation.
Yes. We support neutral packaging, buyer labels, and OEM / private-label packaging. Share your artwork and target quantity, and we will confirm the packaging cost and requirements in the quotation.
Regular products: 15–25 days after deposit. Orders with customized packaging: 25–35 days. The exact lead time for your order is confirmed in the quotation based on stock status and order size.
We accept T/T (bank transfer): a 30% deposit to start order preparation, and the 70% balance before shipment. Full payment details are stated in the proforma invoice.
Yes, samples are available for most products. Sample and courier fees are on the buyer's account, and the sample fee is refunded when you place a formal order. Send us the OE number or product reference and we will arrange it.
We ship by sea, air, or express courier depending on order size and destination. We can deliver to your forwarder in China, or arrange export shipping for you. Packing list, commercial invoice, and pre-shipment inspection photos are provided before dispatch.
Warranty terms are confirmed per product line in the order agreement. Before shipment, we provide product photos, specifications, and inspection notes for your review, and any quality issue verified against the confirmed specifications is handled according to the agreed terms.
Contact HengXin
Use the RFQ form for LED car lights, modified steering wheels, carbon fiber body kits, brake pads, sensors, and other auto parts sourcing requests.
