FAQ

Frequently Asked Questions

Quick answers about MOQ, OEM packaging, lead time, payment, samples, shipping, and warranty for global auto parts buyers.

FAQ

Common buyer questions

What is the MOQ?

MOQ depends on the product category, packaging request, and target market. Send a quick inquiry first and HengXin will confirm the practical MOQ for your request.

Do you support OEM or private label?

Yes. OEM, neutral packaging, and private-label packaging can be discussed after product category, market, and order requirements are confirmed.

What is the lead time?

Lead time varies by product, stock status, packaging, and order size. HengXin will confirm an estimated lead time during quotation follow-up.

What payment terms are available?

Payment terms are confirmed by quotation and order details. Common export payment methods can be discussed after product matching.

Can I request samples?

Sample requests are welcome for suitable products. Please send the product interest, target market, and any OE or reference information available.

How do you arrange shipping?

Shipping can be coordinated according to buyer requirements, destination, packaging, and order plan. HengXin can discuss export preparation during RFQ follow-up.

Do products include warranty support?

Warranty terms depend on the product line and confirmed order terms. Quality documents, photos, and inspection notes can be reviewed before shipment.

Contact HengXin

Send your product interest, OE number, vehicle model, and quantity

Use the RFQ form for brake pads, filters, control arms, wiper blades, and future auto parts sourcing requests.

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